Once an order has shipped, an email with tracking will be sent to the email address provide at the time of the order. If you do not receive an email, you can check your account for updated tracking and order information.
Most orders placed before 11 a.m. EST will ship on the same business day unless Basic Shipping is chosen. Though most Basic Shipping orders will ship within one business day, it may take longer during the Holidays and Sales.
Miansai ships Monday through Friday except major US holidays. We do not ship on weekends and will not be able to provide tracking numbers on these days. Orders placed on the weekend will ship on the next open business day.
Some hand made items may take up to one week to ship. This will be noted in the Details section of the item page.
If an item is backordered, we will do our best to provide updates to your item. You can cancel your order at any time by emailing firstname.lastname@example.org.