We accept returns on most items for a full refund for any reason within 30 days of your order being shipped.
This includes:
- Items you do not like.
- Items which did not fit.
- Defective Items or items damaged in transit.
- You received the incorrect item.
Miansai does not accept returns or exchanges on:
- Monogram or Custom Items
- Final Sale or Markdown Sale Items
- Worn Items or Items damaged due to normal wear and tear
Domestic Returns in the US: Please visit returns.miansai.com for more information and to begin your return. Upon requesting a return, you will be immediately provided with a return label free of charge. This label will be available for use for 30 days.
You can also return US online orders to to any of our retail locations.
Returning product without a Miansai provided label will also delay processing of your return. Miansai is not responsible for items that are lost, stolen, or damaged in transit if the Miansai provided shipping label is not used.
International Returns outside the US:
Return international orders placed before June 30, 2020: Visit i-Parcel Return Center
Return international orders placed on or after June 30, 2020: Visit Global-E Return Center
International customers are responsible for shipping, duties, and taxes on their returns.