We accept returns on most items for a full refund for any reason within 30 days of your order being shipped. This includes items which did not fit, if you received the wrong item, defective items, items damaged in transit, or items you simply did not like.
For orders placed in the US, please visit returns.miansai.com for more information and to begin your return. Upon requesting a return within the return period, you will be immediately provided a return label free of charge. This label will last for 30 days. Miansai is not responsible for items that are lost, stolen, or damaged in transit if returns are not shipped using a Miansai provided label. Returning product without a Miansai provided label will also delay processing of your return.
For International orders, please visit the i-parcel Return Center. International customers are responsible for shipping, duties, and taxes on their returns.
We do not accept returns or exchanges on worn or items damaged due to wear or tear, items which have been monogrammed or customized, or final and markdown sale items.