If you received your item but it does not fit properly, you can exchange for a different size for up to 30 Days after the item has shipped. Please follow the steps below to process a size exchange:
- Visit returns.miansai.com
- Provide your email address to find your order.
- Select the item you are attempting to exchange.
- For "Reason for Return," select "Exchange for a Different Size"
- Choose the color and size of the item you would like to exchange for.
- Follow the prompts to complete your return.
You will be shipped an exchanged item within one business day so long as we are not out of stock.
A shipping label will also be provided to return the original item. Please note that you must ship back the original item within 30 days or you will be charged for the replacement.
Miansai is not responsible for items that are lost, stolen, or damaged in transit if returns are not shipped using a Miansai provided label.