General
Tracking an Order
- Lost Package
- Has My Order Shipped?
- Tracking an order shipping within the United States
- Tracking an order shipped Internationally outside the United States
- My package says it was delivered but I did not receive it.
- Changing your Shipping Address
Returns
- Exchange/Return items Purchased on Miansai.com
- Received Damaged/Defective Item
- Exchange for a Different Size
- Can I exchange/return my online order to a Miansai retail store?
- Returning/Exchanging items from outside of the United States
- My Bracelet or Necklace Came Apart
Warranty/Product Information
- Replacement Cuff Bars
- My Item Is Tarnished
- Warranty
- Item Repairs
- Replacement Earring Backs
- Custom Solid Gold Items
Placing an Order
- Is my payment secure?
- Changing an Order
- Canceling an Order
- Basic Shipping
- Shipping Internationally Outside the United States
- Payment Methods
Additional Information
- Collaboration Requests
- Contact Us
- Promotions and Sales
- Locations and Pop-Ups
- Press/Influencer/Collaboration Inquiries
- Wholesale Inquiries