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  1. Miansai Support
  2. General

General

Tracking an Order

  • Lost Package
  • Has My Order Shipped?
  • Tracking an order shipping within the United States
  • Tracking an order shipped Internationally outside the United States
  • My package says it was delivered but I did not receive it.
  • Changing your Shipping Address
See all 7 articles

Returns

  • How long to receive my refund?
  • Exchange/Return items Purchased on Miansai.com
  • Received Damaged/Defective Item
  • Exchange for a Different Size
  • Can I exchange/return my online order to a Miansai retail store?
  • Returning/Exchanging items from outside of the United States
See all 10 articles

Warranty/Product Information

  • Replacement Cuff Bars
  • My Item Is Tarnished
  • Warranty
  • Item Repairs
  • Replacement Earring Backs
  • Custom Solid Gold Items
See all 18 articles

Placing an Order

  • Is my payment secure?
  • Changing an Order
  • Canceling an Order
  • Basic Shipping
  • Shipping Internationally Outside the United States
  • Payment Methods
See all 12 articles

Additional Information

  • Collaboration Requests
  • Contact Us
  • Promotions and Sales
  • Locations and Pop-Ups
  • Press/Influencer/Collaboration Inquiries
  • Wholesale Inquiries
See all 7 articles

Watches

  • Replacement Watch Straps
  • Replacement Watch Batteries
  • Watch Warranty
  • My Watch Only Has One Hand
  • The Date Is Not Changing On My Watch

Service

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